All appointments and sessions are paid for in advance.
All payments are final; no refunds.
If you cancel an appointment with less than 24-hour's notice you will be charged.
Irregular attendance of reserved weekly appointments may result in a loss of a time slot.
Buy single sessions, or join a 4 week or 12 week program. There are no subscription plans offered. Your programs are results oriented programs that last for 4 weeks or 12 weeks.
4 WEEK PROGRAMS: 4 week programs are for clients who enjoy 1, 2 or 3 sessions per week and prepay for packages of 4, 8 or 12 sessions. You can choose to begin your 4 week program on any day of the month, and it will expire 28 days after the start date. OR, you can start your 4 week program at the beginning of the month, and it will expire at the end of the calendar month. No extensions.
12 WEEK PROGRAMS: 12 week programs are available for clients who enjoy to 1, 2 or 3 sessions per week and prepay for packages of 10, 20 or 30 sessions. 12 week programs will expire 84 days after the first session.
SINGLE SESSIONS: clients who are unsure of their commitment may buy sessions at the single session rate.
Medical Freeze Policy- If you become ill during your contracted training program, need to undergo a surgery, or have a medical emergency, it is your responsibility to request a freeze on your unused sessions by filling out a Medical Freeze Form and delivering it to Jean in person or by email within 14 days of your request to place your sessions on hold. You will have up to 1 year after the purchase date of your program to use your sessions. If you do not fill out a Medical Freeze Activation Form and return it to Jean in a timely manner you will forfeit your unused sessions.
Your attendance in your Pilates training sessions, Personal fitness training sessions and Essentrics classes is voluntary and all clients are required to sign and abide by our waiver. Each client is responsible to listen and to follow the instructions provided by the trainer/instructor. Clients are not permitted to use any equipment without the guidance and direction of a trainer/instructor. Instructions must be followed in the private session, partner session and class. We reserve the right to remove anyone from a private session, partner session or group class for safety reasons, or if they refuse to abide by our waiver.